Suzuki Canada Careers

Overview

Coordinates all orders for Marine Dealers and boat builders to ensure corporate sales and profitability goals are attained through detailed analysis of available inventory to meet orders and meet dealer needs unique to their operating structures.

This position is an office based position with some travel to dealerships and boat builders as needed to improve our company performance.

The incumbent is required to have an exceptional ability to multitask and remain in control of simultaneous situations and/or projects. Tact, diplomacy and strong communication skills are also essential to properly interact with different levels of the organization.

Demonstrated organizational, time management and administrative skills are required. An ability to prioritize multiple tasks and an attention to accuracy is vital. We are looking for a well organized team player with a proactive approach, excellent interpersonal skills and at least 3 to 5 years experience in related work experience.

Responsibilities

 Database Analysis

• • Responsible for the updating and maintaining of database files
  • Providing analysis of dealer activities and requirements to improve effectiveness and efficiency in our systems to integrate into our customer
  • Make recommendations to improve the efficiency of Marine staff and field staff to best meet the needs of all customers
  • Improve or develop new methods of data analysis which may include the creation of new business reports to provide improved information for business decisions
  • Maintain detailed and up to date information from all sources available regarding the dealer inventory, boat builder inventory, annual retail program progress, back orders, etc.

Dealer/Logistics/Parts & Accessories Support

• • Anticipate business issues in advance and provide potential solutions
  • Ensure all Marine initiatives are integrated with boat packages, outboard motors and parts and accessories
  • Participate in Marine sales and logistics activities as part of the Marine division

Dealer Advocate

• • Develop an in-depth understanding of the operation of our dealers to ensure we integrate our operations with their operations as closely as possible as a Marine supply provider
  • Review boat builders business plans and schedules to co-ordinate our internal processes to meet their needs
  • Constant interaction and communication with dealers, customers and internal departments and helping to resolve issues on behalf of the MAM group.
  • Will be required from time to time to attend weekend sporting events, recreational consumer shows etc

We are seeking candidates who provide the following expertise and competencies:

• University Degree preferred or equivalent College and work experience
• Minimum 3-5 years experience within a similar position of inside sales and business analysis
• Proficient in Microsoft Office, specifically Excel, PowerPoint and Access
• Excellent communication, time management, and decision-making skills
• Demonstrated ability to support and advocate for the dealer to ensure business issues are investigated and understood to find a mutually agreeable business relationship

If you would like more information regardig this position, please contact Human Resources at 705-999-8600 extenstion 2113 at our corporate head office for futher information. Resumes expressing your interest for this position along with a cover letter indicating your qualifications should be submitted to human_resources@suzuki.ca.

Overview

This position is the primary contact between the Suzuki dealer network and Suzuki Canada for all parts & accessory sales and service matters for assigned district. This position is to achieve parts and accessory sales goals while providing timely and positive aftersales service to the dealer network and address any parts and accessories inquiries.

This position reports directly to the Senior Vice President, Finance & Operations and works closely with both the Parts Department and Service Department and consults with the Dealer network on all Parts & Accessory sales and marketing issues related to the sale of Suzuki Parts & Accessories in the Canadian marketplace. The position has direct interaction with various internal departments in order to complete tasks in a productive and efficient manner. The position requires extensive travel through the province of Quebec and as needed to other assigned districts.

Responsibilities

• Provide Dealer Support and training on Suzuki Policies and Procedures
• Advise dealers on technical training and sales training available online for their staff to gain Suzuki specific product/service knowledge
• Assist in developing territory quarterly and annual parts, accessories and service marketing plans and sales targets.
• Implement special parts and/or accessory sales promotions and training programs
• Assist dealers in achieving efficient inventory levels, effective operating practices, and effective and profitable service departments.
• Achieve territory Parts & Accessory sales targets both retail and wholesale.
• Achieve Booking targets for Parts & Accessory products and programs
• Complete territory composite analysis
• Complete market analysis with each dealer
• Complete product quality reports as required
• Assist dealers as necessary to obtain needed parts, resolve product technical issues, and administer warranty policies and programs.
• Practice good Consumer relations and assist Customer Service in resolving customer issues
• Attend and support Corporate consumer shows and dealer meetings as required. This includes setting up shows and supporting event with booth coverage providing customer/dealer information.
• Submit weekly itineraries and dealer contact reports to head office. Reports should highlight competitor programs and policy updates
• Support dealer development and new dealer set-up as required by DSM and national office personnel

We are seeking candidates who provide the following expertise and competencies:

• Minimum College diploma and/or, provincial certification for motorcycle mechanics.
• Minimum 3 to 5 years of technical work experience with motorcycles. Additional experience with all-terrain vehicles, outboard motors, personal watercraft or small engines is an asset.
• Suzuki product knowledge is an asset. Product training will be provided.
• Parts inventory management experience is an asset
• Excellent verbal and written communication skills.
• Excellent understanding and use of Microsoft Office required.
• A valid driver’s license for cars, motorcycles and boats is a job requirement and is vital to perform job functions.
• Frequent overnight travel and occasional weekend travel is to be expected to cover your territory

If you would like more information regardig this position, please contact Human Resources at 705-999-8600 extenstion 2113 at our corporate head office for futher information. Resumes expressing your interest for this position along with a cover letter indicating your qualifications should be submitted to human_resources@suzuki.ca.