Suzuki Canada Careers

Overview

Provide facility & administrative support to a variety of business processes and oversee contracts to support the facility. Completes daily tasks as well as special projects as assigned by Supervisor.

ORGANIZATIONAL STRUCTURE:

• This position reports directly to the Supervisor, Human Resources & Administration and provides back up for Pay/Administration Coordinator as needed.

Responsibilities

FACILITY SUPPORT:

This position interfaces with a variety of site vendors and supplies to ensure contracts are met on a daily/monthly/quarterly and annual basis. Examples of some of these contracts are listed below:

• Heating & AC
• Pest Control
• Lawn Maintenance
• Snow/ice removal. shoveling snow or putting out salt.
• Janitorial Cleaning- daily review to ensure cleanliness and stock in place as needed
• Coordinate with all trades coming on site for special projects
• Ensure safety practices are employed by all trades on site
• Organize winter tire storage/retrieval
• Inspect fire extinguishers monthly and co-ordinate annual inspection of emergency equipment/sprinklers/dock levelers, dock doors
• Ensure employee refreshment area is stocked and maintained

ADMINISTRATIVE SUPPORT

This position supports a variety of departments and business processes. Examples of some of these activities are listed below:

• Co-ordinate the maintenance work order system
• Research products/vendors and get quotes following company protocols
• Maintains inventory of office supplies, kitchen and cleaning supplies,
• Utilize the internal purchasing controls systems to order office supplies and warehouse supplies
• Process invoices and put in system for approval. Investigate discrepancies.
• Maintain monthly records of identified expenditures, track invoices as received.
• Process incoming/outgoing mail- date stamp, log & distribute & taking mail to post office
• Take registration forms for motorcycle/ATV for registration processing
• Ensure the copier is checked and operational each day and troubleshoot as required
• Complete data entry as required for warehouse team and other departments 2
• Process welcome letters and support other marketing promotions on ongoing basis
• Maintain equipment records and support IT Department to install monitors and other hardware
• Complete month end reports as required

SAFETY PROGRAM SUPPORT

• Support the Joint Health & Safety Committee administrative needs
• Book training and coordinate attendance of employees
• Participate in workplace inspections
• Organize and conduct regular equipment testing
• Provide administrative support for the Suzuki Health & Safety Manual
• Ensure required postings are current

We are seeking candidates who provide the following expertise and competencies:

• Ability to shovel snow & salt walkways if needed to ensure safety of employees
• Minimum 2 years related work experience in Office Administration/Facility Management
• Computer skills – Intermediate MS Office, Able to download and manipulate data in Excel.
• Excellent verbal and written skills, Able to work with internal team members and external vendors
• Able to track and analyze vendor payments
• Must be organized and accurate, and able to work in an open office environment with interruptions
• Must be able to work both as a team and independently
• Maintain confidentiality related to mail and financial information
• Ability to drive company vehicle and provide Valid Driver’s license and acceptable Driver’s Abstract

If you would like more information regardig this position, please contact Mary Kerr at 705-999-8600 extenstion 2113 at our corporate head office for futher information. Resumes expressing your interest for this position along with a cover letter indicating your qualifications should be submitted to human_resources@suzuki.ca.

Overview

In conjunction with Senior Management, develop strategic and tactical positioning for the Company’s powersports brands including the ATV, Motorcycle, Outboard product lines as well as the Marketing plans for all Parts & Accessories. This positioning must be in line with the Global Brand guidelines through national and local advertising, social media and events and promotions with the intent of developing a media plan that drives traffic to our Dealer network in sufficient volume to achieve the business objectives within budget.
This role also interacts with various managers and most departments in the company as required and where appropriate. The position is the primary contact with the Advertising Agency and media buying group for day to day activities, and all suppliers of social media programs.
This position also prepares product plans based upon product strengths versus the competition and uses market research in order to position the product in the marketplace in line with corporate objectives.

Responsibilities

This incumbent must be well versed and experienced in a variety of marketing and product planning roles. This position is key to ensuring that sales targets are met through proper marketing strategies, product and sales planning, and product training. Specific accountabilities include:
• Recommending to Senior Management, strategies to build the Brand while increasing retail traffic to our dealers
• Participation in the development and implementation of national, regional and local advertising plans and budgets
• Directing, coordinating and working with the Advertising Agency and Media buying group
• Develops social media campaigns
• Managing all national promotions, events and sponsorships
• Preparing content, line-up and pricing of all Suzuki vehicles for Executive approval
• Participating in the development of yearly sales objectives
• Developing creative concepts and develops product related sales and marketing materials
• Creating the advertising offers and checking the accuracies of retail offers
• Managing website content and enhancing the user’s experience on the website

We are seeking candidates who provide the following expertise and competencies:

University Degree or equivalent College and work experience
Minimum 10 years of related experience, 5 years being with comparable industry
Experience dealing with marketing product through a dealer network
Proficient in Microsoft Office, specifically Excel and Access
Excellent analytical and time-management skills
Excellent communication skills at all levels of the organization

If you would like more information regardig this position, please contact Mary Kerr at 705-999-8600 extenstion 2113 at our corporate head office for futher information. Resumes expressing your interest for this position along with a cover letter indicating your qualifications should be submitted to human_resources@suzuki.ca.

Overview

As a national corporation, whose mandate is to optimize the sales of all Suzuki products in Canada, Suzuki Canada Inc. (SCI) maintains a network of District Parts Sales Managers (DPSM’s) based in strategic locations across the country to monitor the after-sales performance of Suzuki Dealers and to promote and grow the after-sales parts and accessories needs of Suzuki customers.

Responsibilities

Direct all SCI field service staff to effectively communicate and implement SCI policies and enhance procedures for field staff to support the dealer body as well as consumers
• Oversee and maintain adequate technical support for the Dealer network through technical after sales support including repair assistance, bulletin development, and field support
• Set strategic initiatives to assist the Dealers’ Service Operations grow and develop their Parts & Service business while increasing the presence and sales of Suzuki Genuine Parts and Accessories
• Support the dealership network and play a leadership role in developing and training staff to improve the overall service sales and customer satisfaction
• Continually strive to monitor warranty claims and costs and forward analysis and technical support for specific issues to the manufacturer
• Oversee the warranty departments
• Involvement in escalating customer relations cases which cannot be resolved at the customer service level.
• Investigates customer claims as required, providing technical advise based on experience
• Extensive verbal and written communications with dealer management, dealer support staff, Suzuki Owners, Suzuki business affiliates and SCI internal associates.

We are seeking candidates who provide the following expertise and competencies:

• Graduate of a technical or business program from a recognized post-secondary institution an asset.
• Strong command of the English language is required as are superior oral and written communication skills.
• Minimum 10 years Auto/Motorcycle/ATV/Outboard or related Industry experience.
• Computer skills – Must be very proficient with MS Office applications.
• Analytical, Organized, Accurate
• Demonstrated experience managing technical and customer service employees

If you would like more information regardig this position, please contact Mary Kerr at 705-999-8600 extenstion 2113 at our corporate head office for futher information. Resumes expressing your interest for this position along with a cover letter indicating your qualifications should be submitted to human_resources@suzuki.ca.