Frequently Asked Questions

Suzuki Canada FAQs

Do you have a question about your Suzuki? Here are some of our more frequently asked questions.

To provide the most accurate information to you the consumer, beginning with 2009 model year motorcycles and ATVs, Suzuki lists “Curb Weight” rather than dry weight. “Curb Weight” is the weight of the machine as you would ride it on the street or trail factoring in all necessary fluids including oil, battery acid, brake fluid and a full tank of fuel. “Dry Weight” is the weight minus all operating fluids.

Your Suzuki dealer can order one (1) pre cut key. They will need the key tag # provided at the time of sale.

Visit the dealer locator and enter your postal code.

You can contact the Corp office at 1-705-999-8600. Agents are available Monday – Friday 9:00am – 5:00pm est. You can also write to us at 360 Saunders Road, Barrie Ontario, L4N-9Y2 Please make sure you have your vehicle ID number available.

No. All retail transactions are conducted exclusively through Suzuki’s authorized dealerships

Contact your local Suzuki Dealer or visit the online accessories catalog.

The Warranty follows the vehicle; however your local dealer can update Suzuki’s Records.

No, but if the service is done incorrectly or is incomplete, and is the cause of a failure, it will not be covered under warranty. You must also save all receipts.

Suzuki Protection Plan Warranty is available to provide up to 4 years of Warranty coverage, provided it is applied prior to the expiration of the standard factory warranty.

Suzuki provides warranty through Canadian Suzuki Dealers only.

Yes, the model information and date of manufacture are on an attached ID plate.

Please contact your Authorized Suzuki Dealer or customerservice@suzuki.ca.

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