Carrières chez Suzuki Canada

Présentation

Based out of the Suzuki Canada Inc. (SCI) Head Office, the Dealer Representative – Parts provides support for all Dealer Parts and Accessories inquiries by phone and email.  They will provide backup to the Customer Service Department as needed.  The employee will be bilingual (French/English) to provide coverage to dealerships across Canada.

Responsabilités

Customer Service

• Provide courteous, professional and timely responses to daily telephone and written (email) inquiries
• Ability to work with dealerships to ensure they are ordering correct parts and accessories for the application to our specific units

Troubleshooting

• Assist dealership staff with information regarding specific parts
• Communicate with service personnel to develop solutions for technical parts issues

Nous recherchons des candidats qui possèdent l’expertise et les compétences suivantes:

• Minimum 3 to 5 years of parts and accessory B2B parts sales experience within the recreational powersports industry (motorcycles, all-terrain vehicles, and outboard engines).
• Powersports product knowledge is an asset. Regular product training will be provided.
• Ability to communicate in French and English to support all dealerships across Canada both verbally and through written communication skills.
• Advanced to Mid-level skills with Microsoft Excel required.
• Demonstrate organizational, time management and administrative skills.
• Demonstrate an ability to prioritize multiple tasks.
• Must be a team player with a proactive approach and excellent interpersonal skills.
• Must be able to work independently.

Si vous souhaitez obtenir plus de renseignements sur ce poste, veuillez communiquer avec Human Resources au 705-728-6789 , poste 2113 ade notre siège social. Vous devez envoyer un CV exprimant votre intérêt pour ce poste ainsi qu’une lettre de motivation indiquant vos qualifications à l’adresse suivante : human_resources@suzuki.ca..

Présentation

The District Sales Manager is the main contact between the dealer network and Suzuki Canada for all sales matters.

STRUCTURE

This position reports directly to the National Sales Manager of Motorcycle, and ATV. The position works closely with the Dealer network on all sales and marketing issues related to the sales of Suzuki products in the Canadian marketplace. The position has direct interaction with the following departments- marketing, distribution, product planning, accounting and on an as needed basis to the customer service, parts, service and IT departments.

Responsabilités

• Manage the dealer activity within a specified territory through daily interaction with Suzuki dealers and dealership personnel.
• Act as a consultant to the dealers to increase dealer commitment to the Suzuki franchise and implement strategies to maximize the retail and wholesale of Suzuki products.
• Advise national staff of ongoing activities, inquiries or problems within the district.
• Inform national management of competitive activities within the district.
• Manage the implementation of SCI sponsored programs within the district to achieve assigned goals and objectives.
• Present front-line representation of corporate goals, policies and procedures to enhance the dealer body, market penetration and brand image of Suzuki.
• Manage multiple assignments in a timely and professional manner.
• Perform all duties in a results-oriented and measurable manner.

SPECIFIC ACCOUNTABILITIES

• Sales targets both retail and wholesale
• Booking target achievement for all product lines
• Monthly product allocation and reconciliation
• Monthly co-op allocation and reconciliation
• Territory composite analysis
• Market analysis with each dealer
• Product training
• Corporate consumer shows and dealer show attendance
• Weekly itineraries and dealer contact reports to head office
• Dealer development and new dealer set-up
• Making recommendations and presentations to improve the job function and special event programs

Nous recherchons des candidats qui possèdent l’expertise et les compétences suivantes:

EXPERIENCE, COMPETENCIES AND SKILL

• Minimum 5 years of related work experience within the recreational products industry (motorcycles, all-terrain vehicles, and outboard engines).
• Suzuki product knowledge is an asset.
• Excellent verbal and written communication skills.
• Excellent understanding and use of Microsoft Office required.
• A valid driver’s license is a job requirement and is vital to perform job functions. A motorcycle licence and boater’s pleasure craft operator card are assets.
• Significant amount of overnight travel and weekend work is to be expected.

Si vous souhaitez obtenir plus de renseignements sur ce poste, veuillez communiquer avec Mary Kerr au 705-728-6789 , poste 2113 ade notre siège social. Vous devez envoyer un CV exprimant votre intérêt pour ce poste ainsi qu’une lettre de motivation indiquant vos qualifications à l’adresse suivante : human_resources@suzuki.ca.